We accept returns on all items, no quibble and always make this process as easy and hassle free as possible.
If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 7 days of receipt.
Please note that we are able to offer returns, providing that your item(s) are unopened and unworn, with packaging and labels intact.
Please complete the Returns Form enclosed with your order and from there you can arrange for the item(s) to be sent back to us through any postal service of your choice.
Items should wherever possible be returned in their original packaging with any enclosed documentation and a completed Returns Form.
It is very important that when you return an item that we know the order number to which it relates, your details and whether you want a refund or an exchange. Without these details we won't be able to take the action you require.
If you are returning a non-faulty item outside the Distance Selling Regulations, then the cost of returning the item to us is your liability.
We ask you to take reasonable care of the goods you purchase while they are in your possession. This means that: you may inspect and try on the goods as you would try them on in our store but tags should not be removed from your possession. This means that: you may inspect and try on the goods as you would try them on in our store but tags should not be removed from any item and the original packaging should be retained. Goods should not be soiled, torn or damaged.
Please send your returned goods to:
Dready Customer Services
48 BRIDGE STREET